Give the other person a fine reputation to live up to.

Give your problem all the thought you possibly can before a solution is reached. But when the matter is settled and over with, worry not at all.

In a Nutshell - Fundamental Techniques In Handling People; Principle 1 - Don't criticize, condemn or complain; Principle 2 - Give honest and sincere appreciation; Principle 3 - Arouse in the other person an eager want.

Any fool can try to defend his or her mistakes- and most fools do- but it raises one above the herd and gives one a feeling of nobility and exultation to admit one's mistakes.

Give Honest and Sincere Appreciation.

An argument would have begun to steam and boil and sputter - and you know how arguments end. Even if I had convinced him that he was wrong, his pride would have made it difficult for him to back down and give in.

Life truly is a boomerang. What you give, you get.

Listen first. Give your opponents a chance to talk. Let them finish. Do not resist, defend or debate. This only raises barriers. Try to build bridges of understanding.

One of the surest ways of making a friend and influencing the opinion of another is to give consideration to his opinion, to let him sustain his feeling of importance.