When people in authority want the rest of us to behave, it matters-first and foremost-how they behave.

Asian culture has a profoundly different relationship to work. It rewards people who are persistent.

understanding the true nature of instinctive decision making requires us to be forgiving of those people trapped in circumstances where good judgment is imperiled.

My books have contradictions all the time - and people are fine with that.

People are experience-rich and theory-poor.

I suspect people who are indecisive are people who are far too enamored of analysis in all settings and are destroying their ability to make an instinctive judgment through over-analysis and that's dangerous.

I'm someone who can provide an intellectual framework, but I can't tell people who are trying to sell Product X how to do that because I don't know, and I would be faking it if I attempted to step into that role.