42 Quotes by Ana Patricia Botin

When times are tough, we tend to outperform as margins increase.

It's true that I'm always happy to walk away.

I think cash will be around for a long time.

I think of digital as a means to an end: How do I service and get more loyal customers, how do I achieve operational excellence, and how do I change my culture?

You are not going to get married through technology. You are not going to buy a house through technology.

We need to change how we run banks. We need to change the culture. If we get it right, we can have a huge impact.

I have a very, very difficult job.

I didn't join a bank because my father worked in a bank or because I thought I was going to be a banker or because I thought I was going to be where I am today.

I wanted to be a journalist. The other thing I wanted to be was a spy.