23 Quotes by Bill Swank

We're well over a million, and it doesn't look like it's going to ease up.

We believe the expenses we are seeking recovery of were prudently incurred in serving our customers.

We're living in an era where there is a higher incidence of hurricanes. This will give us what we need for a while.

We are working on them, and we will try to get to them as quickly as we can. It's only been a month and a half since Wilma. It might take another month or two.

Unfortunately, hurricanes are a way of life here in Florida, and restoration is a cost of doing business.

We've had very mild winter weather so far. We haven't heard a lot of customers complaining about their bills. Unless we get a really strong cold snap, it will be until the hot, humid weather returns before people begin noticing a change in their bills.

Our customers are out of service less time only half as much as the national average so if we had bad maintenance we wouldn't have that kind of reliability.

People should contact us if they have a problem and let us know what their situation is. Our customer service representatives will work with customers.

This is an increase in the adjustment in the fuel (cost) . . . that is a direct pass along to the customer. We're impacted by the same high costs of fuel that each of our customers are.