26 Quotes by Candace Corlett

We've actually tracked a percentage decline in that category going back to 1996,

Lots of business opportunities come out of tragedy. It's the capitalist way of life. I think the a market for airport-friendly merchandise is a good thing.

Service with respect has become the foundation on which store loyalty stands. Women want bargains, to accomplish a lot in one trip, and interesting items, but if the level of service and respect is found wanting, none of that matters.

Shopping is both a necessity and entertainment so while consumers may have to less money to spend, that doesn't necessarily affect their enjoyment of the shopping experience. What is fundamentally different is where consumers shop and their shopping mindset.

More than just service, it's the respect, rapport, ambience that engages customers so that price becomes the last thing on their minds as they walk around stores.

Maybe the future isn't so bright. There's a lot of comfort in wrapping ourselves in a simpler time, and also in clothes less demanding of the perfect body. And perhaps it's a bit of a bow to a boomer population that has a little bit of a hard time with spandex.

Unless Wal-Mart takes fashion and puts it on a pedestal which shouts 'Come and look at me!', this endeavor will take a lot of energy without the payoff.

I think everyone expected an explosion the last time and went overboard. Everybody way overstocked.

Retailers get it, they understand the value of being a good citizen.