32 Quotes by Dan Stessel

We recently had a fare increase, and so even with the cost of gas being what it is lately, I do not foresee a raise in our rates.

Travel right now is treacherous in many areas of the state, and it looks like it will remain that way for some time.

We build for the future. We wouldn't want it to be at its capacity at the end of the first or second or even fifth year.

There have been some intermittent improvements over the years, but the station has, over time, experienced deterioration to its concrete passenger platform. We have conducted annual inspections that revealed water infiltration and the effect of salt corrosion.

There has not been anything systemic that we can point to or work to rectify in any meaningful way, which has been part of the challenge. I almost wish I could point to something.

What could be a single relatively minor problem for one train can wind up affecting the entire morning service for all the trains behind it, because there's no way to work around it.

There's no common thread to the delays. We understand the customers' reaction to the delays. We are working diligently to correct the problems.

The shelters will have push-button, on-demand heating. On cold winter days, customers will be able to push a button and heat will come on in the shelters. Two additional ticket vending machines will be installed. The main station building is also being redone with a larger waiting area, and will be open 24 hours.

Normally there is a diversion of 2 to 3 percent. Instead we saw an increase. We bucked the trend and swung to get 5 percent.