21 Quotes by Danielle Ofri

Grief ate at these doctors, distracting them from both their families and their patients. Many reported withdrawing from emotional involvement with their patients and that their patients had noticed they weren’t fully present.

Empathy – the ability to identify with someone else’s suffering – is certainly a prerequisite for a genuine apology.

The very fact that these doctors continuing to be doctors – highly successful ones – despite their errors and their accompanying assaults on their self-definion would itself be a potent lesson to the students and interns. It is possible to hold one’s head up after an error, to admit that errors are part and parcel of human existence, even in medicine. It is possible to see the error as an aspect of oneself, not the defining characteristic of oneself.