11 Quotes by David Castelveter

One flight, one passenger who doesn't get to his or her destination because of Chaos is one too many. For you to not know if a flight is going to operate because of Chaos is intolerable. It is better that we tell you in advance the flight is cancelled.

We supported the TSA initiative and still do. We certainly respect the flight attendants' perspective on cabin safety, but it's not scissors that are bringing down airplanes today.

We're delighted that Charlotte was able to maintain a normal operation. That helped maintain the integrity of much of the rest of our system.

When the East Coast is in a snarl, it takes days to recover, because we're using a 1950s system in controlling those aircraft.

We certainly don't want to engage in speculation. The important thing is that it was found. ... There is an investigation. We'll keep asking questions.

We don't want to speculate. There's a lot of parts moving around and bags being shipped. Things happen. That's not to say we're not going to investigate.

They're trying their best. They're taking advantage of technology to make the airport experience more pleasant.

They're dealing with weather delays, air traffic control delays and new security measures.

It takes one person to work a flight, whereas in the past it took a few.