11 Quotes by David Castelveter

(Carriers) cannot raise fares to accommodate the growth in fuel prices for the sheer fact that there are limitations to what a customer will pay for travel.

All managers carry a crisis binder, a checklist of what you need to do. The very first thing the company does is account for their customers and employees. Once that process was done, what we want you to know are the facts. We never speculate.