78 Quotes by David Neeleman

In the midst of all the chaos swirling through your brain, all the disorganization and impulsiveness, the condition (ADHD) also seems to trigger a certain kind of creativity.

I think that as the market moves and costs get higher and fares get higher, it always creates opportunity. That's been the cycle over the years.

Those wedgie seats, whatever they call them, those recliners, they're just not competitive anymore. The difference between those and a coach seat isn't that great to be able to warrant charging the amount. You need a little more space for a lie-flat, but not that much more.

I think there's new optimism in Brazil. The Olympics went well. Our demand is good. Costs are down. We're back in the black. We're feeling really good about what's going on in Brazil.

Never, ever forget that you are a servant.

You don’t have to spend a jillion dollars on advertising to get your word out. What matters is that customers have a good experience with your product at every single point of contact.

Richmond will play an important part of that. If we're successful in Richmond, we're going to add more flights and more cities.

I think it hurts profitability more than the business because the airlines have tried and tried to pass on higher fares, and it's not going to happen.

I think we can do better than that as we go forward.