4 Quotes by Des Traynor

Fun fact: when Microsoft asked their users what they wanted added to Office, they found 90% of the requested features were already there.

If you ask why enough times, eventually you'll work it out and get to the root cause.

There are no tiny features when you’re doing things properly. This is why as a product manager you need a good understanding of what it takes to implement a feature before you nod your head and add it to the roadmap.

The idea that 20% of the features will get you 80% of the value may well be correct, but it also means that on important tasks, you're giving the customers B-grade experieence where it matters most.