56 Quotes by Dick Costolo

As a leader, you need to care deeply, deeply about your people while not worrying or really even caring about what they think about you. Managing by trying to be liked is the path to ruin.

If there's ever an example of the importance of making bold bets and focusing on what you love, it's Twitter.

Not only can you not plan the impact you're going to have, you often won't recognize it when you're having it.

We have a core value here at Twitter that says we want to defend and respect the user's voice. And that's important to us on a global basis. Someone doesn't sign up for a service expecting that their sign up information is going to be handed over without them being asked... We're going to defend our users' rights.

What launched me toward Feedburner? Well, the Internet happened. When I saw Mosaic, I thought, 'I gotta do this.' I founded and sold a few companies. Feedburner was my fourth.

I think that content posted to Twitter is distributed to more platforms, services, sites, online and offline than any other services out there. Would love to see if someone can prove to me otherwise.

I try to spend a lot of time with people outside my direct reports. The view from the top is totally distorted. If you only spend time with your directs, you have no perspective on what's really going on.

The way you build trust with your team is around super-clear communication in that instant when they say, 'I will be sad if you don't do X.' You have to say, 'We're not going to do X, and here's why, and believe me, you'll be much sadder later if I let you go do it and you spend a bunch of time on it and nothing ever happens.'

Twitter brings you closer. I mean, we see this over and over again from our users. It brings them closer to the action. It brings them closer to their heroes.