15 Quotes by Doug Rockel

A lot of people think Federal Express is an Internet play -- it isn't. They forget FedEx is a high-end transportation provider. The transport companies benefiting from the Web boom now are the Post Office and UPS, which are hard to invest in.

It still doesn't carry the day. But as e-commerce grows, it's becoming more significant. I'll end up eating those words one day.

It's unbelievable to be sitting here a year and a half after the integration and still seeing this low level of Norfolk earnings. They couldn't have done these cuts on day 1 because service was paramount. But service levels have been back up for six-to-nine months.

They'll have to do something. If he senses in six to nine months that the deal is going forward, he can't sit there for years and watch them cherry-pick their best freight.

The investment community has developed an incredible fear of railroad mergers. A lot of people think the court will reverse the moratorium. That's more important than fuel prices right now.

If you order a paperback book, slower delivery time via the mail or UPS is fine. But if you've ordered a fur coat, then FedEx is more of an option.