20 Quotes by Edward Lampert

If we put a product into Sears, we don't want to have to pull it out in a year, or two years, or three years. We don't want to do that only to have it yanked away.

This idea of anticipation is key to investing and to business generally. You can't wait for an opportunity to become obvious. You have to think, "Here's what other people and companies have done under certain circumstances. Now, under these new circumstances, how is this management likely to behave?"

Many of our retail competitors have much lower cost structures that allow them to run different business models that are valued by both employees and customers alike,

We don't want two separate cultures but to blend it into one great culture. ... The idea is to make the stores more competitive while staying focused on the customer.

Alan, Aylwin and I believe these changes will achieve greater clarity in our operating management and align this corporate structure with our vision of Sears Holdings, ... Our goal is to build one company with multiple ways of connecting with our customers, including our various store formats, online offerings, service relationships, and credit products.

These two experienced and highly effective executives will bring Sears Holdings a new level of creativity and focus on marketing and our customer relationships. I particularly value the winning attitude and record of success that they will bring to Sears Holdings, and I expect them to help lead the ongoing change in Sears' culture.

In the past, we had a situation where people worked here but could not get results. We need to invest in those people.

If we put a product into Sears, we don’t want to have to pull it out in a year, or two years, or three years. We don’t want to do that only to have it yanked away.

The entrance strategy is actually more important than the exit strategy.