29 Quotes by Eliyahu M. Goldratt

More importantly, our software worked. I don't just mean that it didn't bump, or that it performed according to the written specifications, or that it was efficient in producing reports. It really worked

Tell me how you measure me and I’ll tell you how I will behave.

I write down the three measurements which Lou and I agreed are central to knowing if the company is making money: net profit, ROI and cash flow.

So this is the goal: To make money by increasing net profit, while simultaneously increasing return on investment, and simultaneously increasing cash flow.

Well, I don’t. Not absolutely. But adopting "making money’’ as the goal of a manufacturing organization looks like a pretty good assumption. Because, for one thing, there isn’t one item on that list that’s worth a damn if the company isn’t making money.

The entire bottleneck concept is not geared to decrease operating expense, it’s focused on increasing throughput.

Tell me how you measure me, and I will tell you how I will behave.

Never let something important become urgent.

An expert is not someone who gives you the answer, it is someone who asks you the right question.