33 Quotes by Emmett Shear

People who are using your product and putting up with all these issues, means that they are not actually the biggest problems.

Who you talk to is just as important as what questions you ask and what you pull away from it.

Sales is this cure all for this problem. Get people to give you their credit card and I guarantee you they're actually interested.

The one question you can't ask is, is this feature actually good or not?

The question is, once you have this idea, is this enough? Is it something people would actually switch just to have?

Users think they know what they want, but you get the horseless carriage effect where you're getting asked for a faster horse.

You have this idea that you think is awesome. You want to have that broadest group you possibly can. You don't want to just talk to 1 type of person and learn that, you want to get familiar with the space.

Who would you talk to? That is the first question for almost any startup that you need to answer. Who is my user and where am I going to find them?

That's actually one of the most disappointing things about doing user interviews and user feedback, which is why I think... people don't do it. You're going to get negative news about your favorite pet feature most of the time.