324 Quotes by Harvey MacKay

You don't need a big close, as many sales reps believe. You risk losing your customer when you save all the good stuff for the end. Keep the customer actively involved throughout your presentation, and watch your results improve.

Pale ink is better than the most retentive memory. If it's written down, you can look it up. Just be damn sure you write it down.

You'll always get the good news; it's how fast you get the bad news that counts.

The life of a startup is full of ups and downs, an emotional roller coaster ride that you can't quite imagine if you've spent your whole career in a corporation.

No business can stay in business without customers. How you treat - or mistreat - them determines how long your doors stay open.

To me, job titles don't matter. Everyone is in sales. It's the only way we stay in business.

Fatigue makes fools of us all. It robs you of your skills and your judgment, and it blinds you to creative solutions. It's the best-conditioned athlete, not the most talented, who generally wins when the going gets tough.

Don't confuse visibility with credibility.

Most fears of rejection rest on the desire for approval from other people. Don't base your self-esteem on their opinions.