365 Quotes by Howard Schultz

One of the terrible tragedies, for me, was the fact that my father passed away before he could witness what I achieved.

It’s ironic that retailers and restaurants live or die on customer service, yet their employees have some of the lowest pay and worst benefits of any industry. That’s one reason so many retail experiences are mediocre for the public.

Americans reading the paper, listening to the news every single day, and all you hear is things are getting worse and worse. And that has a psychological effect on consumer confidence. That’s what consumer confidence is.

If Vancouver did not succeed as Starbucks from ’87 on, our entire international business, which is now thousands of stores and a significant amount of growth and profit, may not have existed.

Success is best when it's shared.

London, a city where creativity and innovation have always flourished, provides a significant home for Starbucks and a significant gateway into Europe.

The hardest thing about being a leader is demonstrating or showing vulnerability... When the leader demonstrates vulnerability and sensibility and brings people together, the team wins.

Care more than others think wise.

I love being the underdog.