25 Quotes by Isadore Sharp

The tsunami forced our Resort to close, putting hundreds out of work at the moment when they needed income most as they started to rebuild their lives and communities. We couldn't let that happen. Instead, we sent them to our other properties around the world - including properties in the United States, in Dallas, Palm Beach, Jackson Hole, Los Angeles, Maui and Washington. In true Four Seasons fashion, they have become a dynamic part of the teams at these hotels, embracing our guests with their caring service.

If you look at our history even over the last 15 years and our growth rate over that period of time, I think the investors are recognizing the underlying value of the company and our potential. We just see a continuation of what we've done and already accomplished.

Long-term success is never achieved on our own. The phrase 'a self-made man' is a myth all along the way we need support.

Whatever you do, don't ever use a crutch, and don't ever think of having an excuse for not having said, 'Yeah, I did my best.'

People derive the most satisfaction from doing the best they can.

We are only what we do, not what we say we are.

Living up to your commitments is part of business ethics. My word is my bond.

The simple idea that if you treat people well, the way you would like to be treated, they will do the same.

Luxury, by definition, means something that appears to be the best of whatever it represents. It's a word that raises people's expectations, whether talking about clothing for women or locations for people to live You pay for recognition, but probably the most important thing it represents is delivery on the promise of the brand's name.