18 Quotes by J. Willard Marriott

It’s more important to hire people with the right qualities than with specific experience.

Communicate. Listen to your customers, associates and competitors.

Celebrate your people’s success, not your own.

No matter how hard you work for your money, there’s always someone out there willing to work twice as hard to take it away from you.

Customer needs may vary, but their bias for quality never does.

I’ve felt that dissatisfaction is the basis of progress. When we become satisfied in business, we become obsolete.

No person can get very far in this life on a 40 hour week.

A man should keep on being constructive, and do constructive things. He should take part in the things that go on in this wonderful world. He should be someone to be reckoned with. He should live life and make every day count, to the very end. Sometimes it’s tough. But that’s what I’m going to do.

Entrepreneurs are never satisfied. They want to do things better. They strive for perfection and use all the ingenuity to their command to achieve it.