452 Quotes by JEFF BEZOS

If you’re doing anything interesting in the world, you are going to have critics. You can’t stop it. Move forward. It’s not worth losing any sleep over.

But there’s so much kludge, so much terrible stuff, we are at the 1908 Hurley washing machine stage with the Internet. That’s where we are. We don’t get our hair caught in it, but that’s the level of primitiveness of where we are. We’re in 1908.

If you can’t feed a team with two pizzas, it’s too large.

We see our customers as invited guests to a party and we are the hosts.

You have to use your judgment. In cases like that, we say, ’let’s be simple minded. We know this is a feature that’s good for customers. Let’s do it.

If we think long term, we can accomplish things that we couldn’t otherwise accomplish.

You know, if you make a customer unhappy they won’t tell five friends, they’ll tell 5,000 friends. So we are at a point now where we have all of the things we need to build an important and lasting company, and if we don’t, it will be shame on us.

One of the huge mistakes people make is that they try to force an interest on themselves. You don’t choose your passions; your passions choose you.

I think technology advanced faster than anticipated. In that whirlwind, a lot of companies didn’t survive. The reason we have done well is because, even in that whirlwind, we kept heads-down focused on the customers. All the metrics that we can track about customers have improved every year.