395 Quotes by Jack Welch


  • Author Jack Welch
  • Quote

    Hierarchy is an organization with its face toward the CEO and its ass toward the customer.

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  • Author Jack Welch
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    If you pick the right people and give them the opportunity to spread their wings and put compensation as a carrier behind it you almost don't have to manage them.

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  • Author Jack Welch
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    No company, small or large, can win over the long run without energized employees who believe in the mission and understand how to achieve it.

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  • Author Jack Welch
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    Again, your challenge is not just to improve. It is to break the service paradigm in your industry or market so that customers aren't just satisfied, they're so shocked that they tell strangers on the street how good you are.

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  • Author Jack Welch
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    One of the jobs of a manager is to instill confidence, pump confidence into your people. And when you've got somebody who's raring to go and you can smell it and feel it, give 'em that shot.

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  • Author Jack Welch
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    In real life, strategy is actually very straightforward. You pick a general direction and implement like hell.

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