87 Quotes by James Cash Penney

Luck is always the last refuge of laziness and incompetence.

The well-satisfied customer will bring the repeat sale that counts.

I do not believe in excuses. I believe in hard work as the prime solvent of life's problems.

The keystone of successful business is cooperation. Friction retards progress.

Honor bespeaks worth. Confidence begets trust. Service brings satisfaction. Cooperation proves the quality of leadership.

The five separate fingers are five independent units. Close them and the fist multiplies strength. This is organization.

Clock watchers never seem to be having a good time.

Responsibilities are given to him on whom trust rests. Responsibility is always a sign of trust.

The thought in my mind was that I must be a good merchant. If I were a good merchant, the rest would probably take care of itself.