28 Quotes by Jeff Kagan

He's a Texan, and he's winning. He does what he has to do to make the deals and grow the company. He doesn't take no for an answer. And everybody wins. The companies he acquires, the stockholders.

Parents will love this feature. Kids will find it a mixed bag. They like the protection it provides just in case they get in trouble and need help, but some kids may not like their parents knowing where they are every minute.

Some of the carriers will not be able to develop their own services, especially when it comes to delivering video content. Partnerships will be important for those who want to have a full bundle to offer but can't develop the services on their own.

Mike Armstrong jumped in when we all thought we knew where the industry was heading. Before he knew it, the changes that he had made were not helping AT&T, and he had to sell his way out of it.

What's happening there in New York is an early curve of what's going to be happening around the country in the next few years. This is a new wave of competition. Basically the telephone and cable television companies are both rushing to offer the same bundle of services: television, phone, Internet and wireless. The sooner they do, the sooner prices will come down for all the customers.

They all are in a mad rush to roll out services that the other ones don't have. It could be a small lead because eventually everyone will have the same services.

The wireless phones will be used to manage more and more of our lives. If we are going to use these phones for all they can offer, we have to be smart about it. Either that or there will have to be new laws passed making it illegal to drive and talk at the same time.

The rules of the telecom business are changing.

Telecommunications companies always worry about cannibalizing their own revenue streams with lower priced alternatives. Consumers will decide on more than just price, however.