15 Quotes by John Simley

The self-checkout has reduced length of lines by a third and the time spent in lines by a third. We estimate that 30 percent of all sales are made through self-checkout at stores equipped with them.

People don't really look for the sticker on the product anymore. In the rest of the country, people have gotten conditioned to do without it, to no apparent ill effect.

You're finding more and more stealth applications because of zoning restrictions (on conventional towers). And sometimes, frankly, they're the only way to get service into an area.

This is an issue that faces every retailer in the state of Michigan.

They've been very well received with shoppers and people don't have problems with the new technology. We wanted to give customers a choice at the front end so that they could pay and leave quickly. The self-checkout has also allowed us to move staff away from registers and improve service in other areas of the store.

It's true that it doesn't make sense straight off the bat that someone would shop for a Valentine's Day gift at Home Depot. But we do see a high volume of traffic just before the holiday.