14 Quotes by Judith McKenna

We want to serve the customer as they want to be served.

Anything that puts money back in the pockets of the consumer, however you choose to do it, is a good idea.

You can't make good decisions without knowing the business.

It is amazing what colleagues tell you about the inefficiencies and about what works and what doesn't. It is a real-life check on our ideas.

I am very balanced. I care passionately about people and customers but also about the numbers, and hopefully that view brings something to the party.