11 Quotes by Julie Zhuo

embrace vulnerability; find support; stay curious

I've learned largely by doing, and despite my best intentions, I've made countless mistakes. But this is how anything in life goes: You try something. You figure out what worked and what didn't. You file away lessons for the future. And then you get better. Rinse, repeat.

Remember our definition of management? A manager’s job is to get better outcomes from a group of people working together through influencing purpose, people, and process.

People will forget what you said, people will forget what you did, but people will never forget how you made them feel, goes the popular saying.

Your role as a manager is not to do the work yourself, even if you are the best at it, because that will only take you so far. Your role is to improve the purpose, people, and process of your team to get as high a multiplier effect on your collective outcome as you can.

Your job, as a manager, is to get better outcomes from a group of people working together.

This is the crux of management: It is the belief that a team of people can achieve more than a single person going it alone. It is the realization that you don’t have to do everything yourself, be the best at everything yourself, or even know how to do everything yourself. Your job, as a manager, is to get better outcomes from a group of people working together.

I learned then one of my first lessons of management – the best outcomes come from inspiring people to action, not telling them what to do.

The first big part of your job as a manager is to ensure that your team knows what success looks like and cares about achieving it.