11 Quotes by Julie Zhuo

People’s dissatisfaction will fester beneath the surface until one day they surprise you with their resignation. And most of the time when that happens, they’re not just quitting your company, they are also quitting you.

One day, you hear someone shouting rudely at a teammate. If you do nothing, you risk sending the message that you tolerate this kind of behavior. Instead, defuse tensions in the moment by asking the shouter to calm down or help them leave the room. Later, in private, tell them that what they did is unacceptable.