10 Quotes by Jurgen Appelo

To the inexperienced and naive, creativity often looks like magic. But in truth creativity is rooted in the fertile grounds of knowledge and many hours of hard work and thinking.

One conclusion is becoming more and more evident: The primary focus of any manager should be to energize people, to make sure that they actually want to do all that stuff. And doing all that stuff requires motivation.

Delegation is not a binary thing. There are shades of grey between a dictatorship and an anarchy.

Management is 5% instruction and 95% communication.

Healthier organizations are possible when you stop comparing them with machines and, instead, compare them with communities.

Your career is your own responsibility. Your employer is not your mother.

The ultimate test of agility is whether you can keep all your stakeholders happy.

Before you try to measure someone else’s performance, please explain how you measure your own.

Motivation is a fine example of social complexity. It is nonlinear and sometimes unpredictable. It cannot be defined or modeled with a single diagram.