"Help People Reach Their Full Potential Catch Them Doing Something Right."
"If you want to know why your people are not performing well, step up to the mirror and take a peek."
"Catch someone doing something right."
"For a manager to be perceived as a positive manager, they need a four to one positive to negative contact ratio."
"The best minute you spend is the one you invest in people."
"As a collaborative leader, you support people in their work – you remove roadblocks and help them win."
"One of the biggest obstacles to high performance in organizations comes from unclear expectations and accountability."
"A river without banks is a large puddle."
"In the past a leader was a boss. Today’s leaders must be partners with their people. They no longer can lead solely based on positional power."
"The best way to develop responsibility in people is to give them responsibility."