116 Quotes by Margaret Heffernan

Once you have power, you are inevitably surrounded by people who have their own agendas and will tell you whatever advances them.

Building businesses takes tremendous stamina, and success isn't achieved without it.

The best remote companies I've seen do almost everything online, via email and telephone. But they also get together face to face on a regular basis.

Research shows that when we read words on paper, it reduces our stress levels by nearly 70 percent. We also read more carefully than on tablets or laptops.

The single hardest part of leading any organization is knowing what is going on. There's too much noise in the system, too much complexity: you absolutely depend on people speaking up and raising concerns.

Business is not a science; it is not susceptible to experiments that can be controlled and replicated. Everything in business is too unpredictable for that - every business, employee, product, market is different and keeps changing.

All businesses and jobs depend on a vast number of people, often unnoticed and unthanked, without which nothing really gets done. They are all human and deserve respect and gratitude.

Noise is a buffer, more effective than cubicles or booth walls.

A great deal of creativity is about pattern recognition, and what you need to discern patterns is tons of data. Your mind collects that data by taking note of random details and anomalies easily seen every day: quirks and changes that, eventually, add up to insights.