263 Quotes by Marshall B. Rosenberg

Everyone clings to their history with a vengeance, because it anchors their identity. So when Marshall advocated peaceful talk, he was advocating a new identity at the same time. He fully realized this fact. As he states about Nonviolent Communication and the role of the mediator in this new third edition, “We’re trying to live a different value system while we are asking for things to change.

The Austrian-born Israeli philosopher Martin Buber describes this quality of presence that life demands of us: “In spite of all similarities, every living situation has, like a newborn child, a new face, that has never been before and will never come again. It demands of you a reaction that cannot be prepared beforehand. It demands nothing of what is past. It demands presence, responsibility; it demands you.

If we ask two questions, we will see that punishment never works. First: What do we want the other person to do? Second: What do we want the other person’s reasons to be for doing as we request?

What some of us call lazy some call tired or easy-going, what some of us call stupid some just call a different knowing, so I’ve come to the conclusion, it will save us all confusion if we don’t mix up what we can see with what is our opinion. Because you may, I want to say also; I know that’s only my opinion. – Ruth Bebermeyer.

When people hear needs, it provokes compassion. When people hear diagnoses, it provokes defensiveness and attack.

In 75 percent of the television programs shown during hours when American children are most likely to be watching, the hero either kills people or beats them up. This violence typically constitutes the “climax” of the show. Viewers, having been taught that bad guys deserve to be punished, take pleasure in watching this violence.

If we want to make meetings productive, we need to keep track of those whose requests are on the table.

Make your goal to attend to your underlying needs and to aim for a resolution so satisfying that everyone involved has their needs met also.

We were born to make manifest the glory of God that is within us. It’s not just in some of us, it is in everyone. And as we let our own light shine, we unconsciously give other people permission to do the same. As we are liberated from our fear, our presence automatically liberates others.