22 Quotes by Michael Bergdahl

Wal-Mart hires average people but squeezes above average performance and results out of them.

Wal-Mart's success strategies and tactics are easy to understand yet hard to duplicate.

Sam Walton's values are: treat the customer right, take care of your people, be honest in your dealings, pass savings along to the customer, keep things simple, think small, control costs and continuously improve operations.

Sam Walton was a master storyteller who used illustrative stories to reinforce his cultural standards.

Differentiate your products, provide great service and don't even think about trying to compete with Wal-Mart on Price.

The key to Operations at Wal-Mart is their ability to maintain the highest standards while at the same time getting things done with lockstep execution.

Differentiate your products, provide great service and don’t even think about trying to compete with Wal-Mart on Price.

At Wal-Mart, if you couldn’t explain an idea or a concept in simple terms on one page of paper Sam Walton considered the new idea too complicated to implement.

Empowering people turns Wal-Mart’s culture into a competitive advantage.