14 Quotes by Patricia Johnson

They have to make it clear what they are offering, which is not-quite-ready-to-eat. If customers think, 'Oh, I should have allowed more time and I'm hungry right now,' then it could become a challenge.

I'm dealing with space and rearranging issues. I learned a great deal from this workshop and thoroughly enjoyed hearing her ideas.

Initially, Salute Our Services was ... very focused on what I thought were the communication needs of spouses like me. Shortly after getting involved in this area of supporting deployed soldiers and their families, I realized that the kids were carrying an enormous burden and were ill-equipped to handle it.

In the face of the Federated/May merger and the 1,000-store chain it creates, Nordstrom has gone increasingly the other way -- more towards the personal shopping and the customization of the experience. It is very astute -- they have recognized that bigger isn't better, and are instead giving customers control over how they access the merchandise.

All the crime is gone and maybe it ain't coming back. It may be good for the city.