242 Quotes by Patrick Lencioni
- Author Patrick Lencioni
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Like a good marriage, trust on a team is never complete; it must be maintained over time
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Keep in mind that a real team should be spending considerable time together in meetings and working sessions. In fact, it is not uncommon that as much as 20 percent of each team member’s time is spent working through issues and solving problems with the team as a whole. p. 105
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The lack of conflict is precisely the cause of one of the biggest problems that meetings have: they are boring
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It's as simple as this. When people don't unload their opinions and feel like they've been listened to, they won't really get on board.
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Some people are hard to hold accountable because they are so helpful. Others because they get defensive. Others because they are intimidating. I don’t think it’s easy to hold anyone accountable, not even your own kids
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The enemy of accountability is ambiguity
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I don’t think anyone ever gets completely used to conflict. If it’s not a little uncomfortable, then it’s not real. The key is to keep doing it anyway
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People who don’t like conflict have an amazing ability to avoid it, even when they know it’s theoretically necessary
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conflict is productive
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