657 Quotes by Peter Drucker

Business enterprise is an organ of society. There is only one valid definition of business purpose: to create a customer.

No decision has been made unless carrying it out in specific steps has become someone's work assignment and responsibility.

Unless the power of the corporation can be organized on an accepted principle of legitimacy, it will be taken over by a Central government

If a manager spends more than 10 percent of his time on "human relations" the group is probably too large.

Management by objective works - if you know the objectives. Ninety percent of the time you don't.

It is better to pick the wrong priority than none at all.

Doing the right thing is more important than doing the thing right.

What the customer buys and considers value is never a product. It is always utility, that is, what a product or a service does for the customer.

Political freedom is neither easy nor automatic, neither pleasant nor secure. It is the responsibility of the individual for the decisions of society as if they were his own decisions-as in moral truth and accountability they are.