657 Quotes by Peter Drucker

Quality in a service or product is not what you put into it. It is what the client or customer gets out of it.

Our most important education system is in the employees' own organization.

Thus, for those who are willing to go out into the field, to look and to listen, changing demographics is both a highly productive and a highly dependable innovation opportunity.

Listening is not a skill; it is a discipline.

A man should never be appointed into a managerial position if his vision focuses on people's weaknesses rather than on their strengths.

No single piece of macroeconomic advice given by the experts to their government has ever had the results predicted.

Meetings are a symptom of bad organization. The fewer meetings the better.

An employer has no business with a man's personality. The task is not to change personality, but to enable a person to achieve and to perform.

The purpose of information is not knowledge. It is being able to take the right action.