47 Quotes by Phil Crosby

Change should be a friend. It should happen by plan, not by accident.

Being convinced one knows the whole story is the surest way to fail.

Eliminating what is not wanted or needed is profitable in itself.

No one can remember more than three points.

The audience only pays attention as long as you know where you are going.

A rule to live by: I won't use anything I can't explain in five minutes.

The great discoveries are usually obvious.

When in doubt, delete it.

Most things don't work like they are supposed to work.