1,075 Quotes by Richard Branson

Well, we know that people in Australia love the idea of both Impulse and Virgin Blue getting up and adding a bit of competition, and it's fun to be able to deliver it.

Good customer service begins at the top. If your senior people don't get it, even the strongest links further down the line can become compromised.

If somebody offers you an amazing opportunity but you are not sure you can do it, say yes-then learn how to do it later!

What's the most critical factor in any business decision you'll ever have to make? Basically, it boils down to this question: If this all crashes, will it bring the whole house tumbling down like a pack of cards? One business matra remains embedded in my brain - protect the downside.

A good idea for a new business tends not to occur in isolation, and often the window of opportunity is very small. So speed is of the essence.

We should focus on what people get done, not on how many hours or days worked. Just as we don't have a nine-to-five policy, we don't need a vacation policy.

There is no one to follow, there is nothing to copy. We may even allow those aliens who landed here 50 years ago a chance to go home.

To succeed in business you need to be original, but you also need to understand what your customers want.

There are quite a few things I've done that even I thought might have been one step too far. But if you are willing to make a fool of yourself and make people smile, as long as you do it with a sense of fun, you can get away with it.