24 Quotes by Rob Bois

We're past the first generation of mobile devices. Many technical hurdles have been eliminated, and that will be reflected in the market.

The small to midsize business segment is a very large part of the hosted market, ... Software-as-service lets companies get CRM in place quickly without having to raid the I.T. budget to do it.

Salesforce.com is selling an on-demand model that gives customers the ability to roll out a CRM deployment quickly and easily and then scale that deployment either up or down to meet their business needs. So far, small and midsize businesses have taken the best advantage of that, but we are starting to see larger companies that are seriously evaluating an on-demand model.

Salesforce.com is an ambassador for this space because it reached critical mass first. So when Salesforce.com has a problem, people start questioning the whole delivery model.

They've been hinting at this for nine months. Given that amount of time, you might have expected a broader offering. This is not even full-blown SFA. It's really just contact management.

They are going after existing SAP customers. We've talked to customers and while it is a nice checkbox option to have, it's not the primary criteria they use when selecting an on-demand solution.

A big benefit to software-as-service is that it lets companies get CRM in place quickly without the kind of budget hassles you see with buying applications, ... There's a feeling, especially among small and midsize businesses, that a hosted solution will help realize ROI more quickly.

It's a little uncommon to see a press release like that. The only precedent is the Oracle/PeopleSoft deal from a year ago, when PeopleSoft felt Oracle was being unresponsive. Clearly there's a communication issue here.

It's a little bit of a balancing act on Oracle's part. For now, it's kind of antithetical to their traditional message of a single unified suite.