37 Quotes by Robert I. Sutton

Make sure that slow learners are rewarded – or at least not punished – for expressing their deviant views and acting in odd ways.

Support a few crackpots, heretics, and dreamers, especially if they are wildly optimistic about their ideas.

No one on their death bed wishes they would’ve been meaner.

It means constantly seeking and implementing better ways of thinking and acting across old and new corners of the system.

Galileo was jailed for asserting that the earth was round.5.

Hatfield and her colleagues sum up emotional contagion research with an Arabic proverb: “A wise man associating with the vicious becomes an idiot.

Everyone deserves to be treated fairly. If leaders are the problem, we ask those being served by leaders to let them know or go up the chain of command – without the threat of retaliation.” “Store.

Good bosses focus their attention, and their people’s efforts, on the small number of things that matter most. The best bosses learn when they can and should ignore the least important demands from others. But some demands can’t be avoided even though they have little, if any, impact on people or performance. In such cases, it might be wise to do a quick and crummy job so you can ‘check the box’ and quickly move on to more crucial chores.

Listen to those under your supervision. Really listen. Don’t act as if you’re listening and let it go in one ear and out the other. Faking it is worse than not doing it at all.