179 Quotes by Ron Kaufman

The right measure is not how many customers you’ve got, but how closely you hold them.

Don’t let high-speed completely replace high-touch. Your customers may appreciate both.

If you haven’t given them your trust, you haven’t given them enough.

It’s fine to wait for an appropriate time, but it’s inappropriate to wait forever.

The true measure of what you put in, is what’s received on the other end.

Always do what you can do instead of worrying about what you can’t.

How can you learn more? By admiring what you’ve done right? Or by studying what you’ve done wrong?

Only a well-oiled machine runs smoothly.