32 Quotes by Stanley Marcus

Running those poor steers back and forth in the heat is ridiculous. What they ought to do is put the steers in the convention hall and run the delegates.

Because a review of the plain language of the ADA yields no statutory basis for distinguishing among individuals who are disabled in the actual-impairment sense and those who are disabled only in the regarded-as sense, we join the 3rd Circuit in holding that regarded-as disabled individuals also are entitled to reasonable accommodations under the ADA,

Owners of valuable works of art don't give to institutions that don't provide good air conditioning and have good shows.

Consumers are statistics. Customers are people.

It ought to be self-evident common sense that service is important to sales. But it's not.

I'd like to put together a think tank of people - economists, futurists, city planners, a few department-store people - to discuss reinventing the department store.

Designers may find the fashion business can shrivel up.

The department store was a product of the 19th century and became a very important institution as America went into the 20th century. It provided show places in developing towns like Terre Haute, Sacramento, and Dallas.

I suspect that most retailers are so busy buying goods, taking care of markdowns, and so on that they have too little time to give thought to creativity.