453 Quotes by Susan Cain

...remember the dangers of the New Groupthink. If it's creativity you're after, ask your employees to solve problems alone before sharing their ideas. If you want the wisdom of the crowd, gather it electronically, or in writing, and make sure people can't see each other's ideas until everyone has had a chance to contribute.

Love is essential; gregariousness is optional. Cherish your nearest and dearest. Work with colleagues you like and respect. Scan new acquaintances for those who might fall into the former categories or whose company you enjoy for its own sake. And don't worry about socializing with everyone else. Relationships make everyone happier, introverts included, but think quality over quantity.

Another study, of 38,000 knowledge workers across different sectors, found that the simple act of being interrupted is one of the biggest barriers to productivity. Even multitasking, that prized feat of modern-day office warriors, turns out to be a myth.

...if you can think of meetings you've attended, you can probably recall a time - plenty of times - when the opinion of the most dynamic or talkative person prevailed to the detriment of all.

We put too much of a premium on presenting and not enough on substance and critical thinking.

Studies have shown that performance gets worse as group size increases ... If you have talented and motivated people, they should be encouraged to work alone when creativity or efficiency is the highest priority.

Extroversion is an enormously appealing personality style, but we've turned it into an oppressive standard to which most of us feel we must conform.

I use a lot of old-fashioned expressions.

I look back on my years as a Wall Street lawyer as time spent in a foreign country...