369 Quotes by Tom Peters

If you really want to kill morale, have layoffs every two months for the next two years.

As project chief you are creating a narrative, a story, a good yarn. If you look at the process-journey that way, you and your gang will ... dramatically up the odds of a WOW outcome!

Have you thanked a front-line employee for carrying around a great attitude ... today?

You will be remembered, in the long haul, for the quality of your work, not the quantity of your work. No one evaluates Picasso based on the number of paintings he churned out.

Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures.

It's not enough to be close to the customer. You've got to be glued to the customer.

Rewards should go to teams as a whole.

If a window of opportunity appears, don't pull down the shade.

If not excellence, what? If not excellence now, when?