142 Quotes by Tony Hsieh

Without conscious and deliberate effort, inertia always wins.

If there are too many competitors, even if you’re the best it’s a lot harder to win.

Twitter is like hugging. Just because it’s hard to measure the return on investment doesn’t mean there isn’t value there.

Don’t play games that you don’t understand, even if you see lots of other people making money from them.

Studies find top 3 most stressful moments in people’s lives: death, divorce, and properly pronouncing “Worcestershire sauce.”

There’s a difference between knowing the path and walking the path.

If I was going to go into an office I wanted it to be with people I would choose to be around even if we didn’t have to work together and so that was one of the major reasons why I decided out of all the different companies we invested in to work with Zappos.

Usually my ‘a-ha’ moments are when I’m not trying to think of how to solve a particular problem.

There’s a big difference between motivation and inspiration: Inspire through values and motivation takes care of itself.