142 Quotes by Tony Hsieh

It’s important to constantly challenge and stretch yourself, and not be stuck in a job where you don’t feel like you are growing or learning.

No matter what your past has been, you have a spotless future.

The ultimate definition of success is: you could lose everything that you have and truly be okay with it. Your happiness isn’t based on external factors.

Act weak when strong, act strong when weak. Know when to bluff.

So there are no experts in what we’re doing. Except for us: we are becoming experts as we do this. And for anyone we bring on board, the best expertise they can bring is expertise at learning and adapting and figuring new things out – helping the company grow, and in the process they will also be growing themselves.

A bigger business is like a cruise ship: There are lots of amenities and you can go a lot further, but it’s harder to turn quickly.

Most innovation comes from outside your industry applied to your own.

Have fun. The game is a lot more enjoyable when you’re trying to do more than just make money.

Every employee can affect your company’s brand, not just the front-line employees that are paid to talk to your customers.