248 Quotes by W. Edwards Deming

Change the rule and you will get a new number.

To manage one must lead. To lead, one must understand the work that he and his people are responsible for.

We want best efforts guided by theory.

We should be guided by theory, not by numbers.

Many people in management are being paid to produce waste.

Nothing happens without personal transformation.

When a worker has reached a stable state, further training will not help him.

I think that people here expect miracles. American management thinks that they can just copy from Japan-but they don’t know what to copy!

Confusing common causes with special causes will only make things worse.