248 Quotes by W. Edwards Deming

We are being ruined by the best efforts of people who are doing the wrong thing.

People are born with intrinsic motivation, self-esteem, dignity, curiosity to learn, joy in learning.

If you destroy the people of a company, you do not have much left.

There is very little evidence that we give a hoot about profit.

Quality begins with the intent, which is fixed by management.

It only takes a little innovation.

People need to know what their jobs are.

The average American worker has fifty interruptions a day, of which seventy percent have nothing to do with work.

A manager of people needs to understand that all people are different. This is not ranking people. He needs to understand that the performance of anyone is governed largely by the system that he works in, the responsibility of management.