248 Quotes by W. Edwards Deming

People work in the system. Management creates the system.

People copy examples and then they wonder what is the trouble. They look at examples and without theory they learn nothing.

There must be consistency in direction.

The most important figures for management of any organization are unknown and unknowable.

The transformation will come from leadership.

The problem is that most courses teach what is wrong.

The most valuable “currency” of any organization is the initiative and creativity of its members. Every leader has the solemn moral responsibility to develop these to the maximum in all his people. This is the leader’s highest priority.

The aim of education should be to preserve and nurture the yearning for learning that a child is born with.

People care more for themselves when they contribute to the system.